All orders are shipped FOB Louisville, KY, USA

Once we receive an order it is shipped as quickly as possible. Usually the next business day. If we need to make your shoes your order could be delayed up to 3 business days. Please be aware that business days are considered Monday - Friday, and do not include legal (National) holidays or weekends.

We are in the Eastern Time Zone of the USA. Our normal business hours are Monday-Friday, 8:00 am - 4:00 pm Eastern Time. If we receive your order after noon ET, we will do our best to get it out the same day; however, shippers pick up early sometimes and so we would not have time to get your order processed in time to ship. We do our very best to be as expedient as possible.

Your choices for shipping are USPS, FedEx and UPS. Please be advised that the USPS 2nd day Priority Shipping is NOT GUARANTEED for 2 day delivery. FedEx does guarantee delivery within the chosen delivery time frame. Fedex Express has a 3 day guarantee. We do the best we can to get your order to you in a timely fashion; however, we are not held responsible for any delays due to weather, acts of God, accidents involving transports, etc.

If you need your order expedited, it is best to contact the office to see if your item is in stock.

Should we have a major weather incident, and are unable to open on a regular business day, your package will be shipped the next business day that we can be open.

If you have any questions, please email us at